Solid Waste Operations

The city’s Solid Waste Operation is responsible for picking up residential household, recycling, and yard waste. Your cart must be placed curbside after 7 p.m. the night before collection, but before 6 a.m. the day of collection.

Commercial Solid Waste services are handled by a contracted hauler under a franchise agreement with the city. Be sure to download the free Recollect App to find out your collection day.

Please view the Trash Collection Bill Insert Flyer (PDF) for detailed information on bulk items, white goods, trash, recycling and yard waste collections.

Cart Placement Guide


To report a missed pick up or issues related to solid waste, please use one of the following methods:

  • Submit a service ticket in our Citizen Support Center. 
  • Download and submit a service ticket through the GovAlert app. 
  • Email the Sanitation team at 
  • Calling Public Works at 407-905-3170.

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Holiday Schedule

New Years Schedule:

  • Monday, January 1st: Closed
  • Tuesday, January 2nd: Monday Recovery
  • Wednesday, January 3rd: Recycle (Blue week)
  • Thursday, January 4th: Tuesday Recovery
  • Friday, January 5th: Thursday Recovery
  • Saturday, January 6th: Friday Recovery

Christmas Holiday Sanitation Schedule

City Hall and all administrative offices will be closed on Christmas Day, Dec. 25 and on Tuesday, Dec. 26. There will be no sanitation services on Christmas Day. 
  • Trash pick ups scheduled on Monday, Dec. 25 will be picked up on Tuesday, Dec. 26.
  • Pick ups scheduled on Tuesday, Dec. 26 will be collected on Thursday, Dec. 28. ’
  • The city's waste contractor will work on Saturday, December 30 to collect trash normally scheduled for pick up on Friday, Dec. 29.
  • Recycle day is still on Wednesday, Dec. 27 and it is a RED week.

* If the holiday falls on a weekend we run a normal schedule.