Hurricane Ian

  1. Information and Resources

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    State of Emergency – City of Ocoee

    A proclamation signed by Mayor Rusty Johnson at 2:14 p.m. on this 27th day of September, 2022, proclaiming a local State of Emergency for the City of Ocoee. State of Emergency Proclamation - 9.27.22 (PDF)

    City of Ocoee Storm Information

    10/10/22 | Hurricane Debris Removal & Regular Trash Collection

    • On Wednesday, October 12, our hurricane debris contractor will begin picking up "unbagged" hurricane debris.
    • Our regular contractor, Waste Connections, is returning to full collection services.
    • Waste Connections will resume picking up bulk items and 10 bags of yard waste on your regularly scheduled pickup days.

    10/5/22 | Disaster Debris Removal

    The City of Ocoee debris removal contractors are scheduled to deploy beginning October 12, 2022 to collect large storm debris.

    WHAT TO EXPECT

    • Our contractor crews will begin collecting large storm debris starting on October 12, 2022.
    • Crews will make multiple passes to collect storm debris, focusing on vegetative debris first.
    • We appreciate your patience as we collect debris from all areas of the city.

    HOW TO PREPARE

    • Place debris on the curb at the edge of your property.
    • Debris may be collected in multiple phases. Vegetative debris is our immediate focus.
    • Separate items to be collected by vegetative debris, Construction & Demolition debris, appliances, and electronics.
    • Do not stack or lean debris near or on trees, poles, fire hydrants, or other structures.
    • Do not block the roadway or storm drains. Please limit obstruction of sidewalks.

    VEGETATIVE DEBRIS

    • Large branches
    • Tree limbs
    • Logs
    • Plants

    Construction & Demolition DEBRIS

    • Steel
    • Wood products
    • Drywall and plaster
    • Bricks and clay tile
    • Asphalt shingles
    • Concrete

    10/3/22 4 PM | Hurricane Ian Update

    In response to the effects of Hurricane Ian on Central Florida residents, Heart of Florida United Way (HFUW) is offering assistance to residents. Orange, Seminole and Osceola residents can apply for one-time support of $300 in Wal-Mart E-Gift Cards for food and emergency supplies.  The online application can be completed at http://www.hfuw.org/HurricaneIan. Applicants must be over the age of 18, residents of Orange, Seminole or Osceola counties, and must attest they were adversely impacted by Hurricane Ian. Impacts include loss of income due to work closures, loss of food, or damage to property. Only one application per household can be submitted for the assistance which will come in the form of a Wal-Mart e-gift card in the amount of $300.  

    10/1/22 3 PM | Hurricane Ian Update

    Due to high waters and for your safety, Starke Lake boat ramp will be closed until further notice. The boat ramp will reopen when the water recedes and a safety inspection is completed. All city parks and playgrounds are open.

    9/29/22 9 PM | Hurricane Ian Update

    • City Hall and all administrative offices will remain closed on Friday, September 30. Normal operations are expected to resume on Monday, October 3.
    • Regular trash collection will resume Friday, September 30. Recycling pickup will resume next week, per your normal schedule.
    • Residents should put their bagged or cut up storm debris by the curb, separated from your trash and recycling.

    9/29/22 2 PM | Hurricane Ian Update

    With Tropical Storm Ian going past Ocoee, our Information Hotline (407-554-7173) will go offline on Thursday, September 29 at 2 p.m. For emergencies, call 911.  Non-emergencies, please call 311.

    9/27/22 6 PM | Hurricane Ian

    • City Hall and all administrative offices will be closed Wednesday, September 28 through Friday, September 30. Depending on the weather conditions, City Hall will return to normal operations on Monday, October 3.
    • There will be no trash collection on Wednesday and Thursday, September 28 and 29. Household waste and recycle pick up will resume on Friday, September 30 pending the impact from Hurricane Ian.
    • Sandbags will be available (today) Tuesday, September 27, until 7 p.m., 301 Maguire Road, while supplies last. The sandbag distribution site will be closed for the remainder of this week.
    • Beginning on Wednesday, September 28 at 8 a.m., the Ocoee Fire Department Emergency Operations Center will activate a Citizens Hotline. The hotline number is 407-554-7173. Staff will be available to answer hurricane-related questions throughout the duration of the storm.

    Ocoee residents can find the latest Hurricane Ian information online:

    Ocoee Self-Serve Sandbags Available

    The City of Ocoee will open a self-serve sandbag distribution site on Tuesday, September 27 from 7:30 a.m. to 7 p.m. at our Public Works Department, 301 North Maguire Road. The site will stay open while supplies last.

    Ocoee residents must bring a valid ID or city utility bill for proof of residency. Each household will be provided 10 empty sandbags to be filled by the resident. Sand is available at Public Works and staff will provide tools to fill sandbags, however residents are encouraged to bring your own shovel or trowel.

    Ocoee Trash Collection

    There will be no solid waste pick up on Wednesday and Thursday, September 28 and 29. Household waste and recycle pick up will resume regularly on Friday, September 30 pending the effects from Hurricane Ian.  For the latest information regarding your sanitation collection, call 407-905-3170 and visit the city’s Facebook page.

    Hurricane Safety and Flooding Information

    https://www.ocoee.org/1141/Hurricane-Safety

    Orange County Government

    10/10/22 Hurricane Ian Update

    Watch the conference on the YouTube Video Stream or on Vimeo. For emergency updates, visit ocfl.net/Ian.

    LOCAL STATE OF EMERGENCY

    The Local State of Emergency has been extended an additional seven days. This enables Orange County to work with our state and federal partners more efficiently, and help our residents in need.

    DISASTER RECOVERY CENTER

    The FEMA Disaster Recovery Center (DRC) is open at Barnett Park. Yesterday, the DRC services more than 100 individuals.

    • Location: Barnett Park 
    • Address: 4801 W Colonial Drive, Orlando, FL, 32808 
    • OperatingHours: 9 a.m. to 6 p.m., daily (gates opening at 7 a.m.) 

    Along with volunteer groups, representatives from state and federal agencies will be available to provide a one-stop shop for in-person individual and business assistance, including but not limited to:

    • FEMA Individual Assistance, FEMA Mitigation 
    • Small Business Administration 
    • Crisis Counseling 
    • Florida Dept. of Children and Families 
    • Florida Dept. of Business and Professional Regulation 
    • Agency for Persons with Disabilities 

    It is not necessary to visit a center to apply. Residents can visit DisasterAssistance.gov, dial 800-621-3362 or download the FEMA mobile app.

    DISASTER SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (D-SNAP)

    The Disaster Supplemental Nutrition Assistance Program (D-SNAP) provides food assistance for individuals and families impacted by Hurricane Ian and who are not receiving food assistance benefits through the regular Supplemental Nutrition Assistance Program (SNAP).

    • Individuals in Orange County can complete pre-registration beginning on Monday, October 17, 2022 through Sunday, October 30, 2022.

    More information on the program, eligibility requirements and important dates can be found by visiting myflfamilies.com/DSNAP.

    RECOVERY STATISTICS

    • Debris Removal: Crews are clearing roughly 2,000 cubic yards of debris from homes each day. It is estimated that it will take 5-6 weeks to remove all debris from the county. 
    • Utilities/Solid Waste: During the last week, more than 38,000 tons of materials were delivered to Orange County Solid Waste facilities – an increase of 57 percent from this time last year. 
    • Damage Assessment: More than 1,517 properties have been assessed by the Orange County Property Appraiser. Of that number, nearly 1,100 have sustained damages resulting in an estimated loss of $188.8M. 

    10/6/22 Hurricane Ian Update 

    FEDERAL ASSISTANCE

    Federal Emergency Management Agency (FEMA) Individual Assistance can help residents recover after Hurricane Ian.  Residents can apply now by visiting DisasterAssistance.gov, dialing 800-621-3362 or downloading the FEMA mobile app.

    Facts sheets and additional information:

    Additionally, the following resources are available for businesses in need of disaster assistance after Hurricane Ian:

    10/3/22 Orange County Hurricane Ian News Briefing #9 Extension of Executive Order

    Orange County Mayor Jerry L. Demings signed an extension of the Executive Order declaring a State of Emergency in Orange County. This order allows Orange County the flexibility to provide services, resources and support to residents.

    FEDERAL ASSISTANCE

    Federal Emergency Management Agency (FEMA) Individual Assistance can help residents recover after Hurricane Ian. Orange County residents may qualify for:

    • Up to $37,900 for home repairs from FEMA
    • Up to $37,900 for other lost property (damaged automobile or other property from FEMA)

    Apply now at DisasterAssistance.gov, dial 800-621-3362 or download the FEMA mobile app.

    Additionally, the following resources are available for businesses in need of disaster assistance after Hurricane Ian:

    SHELTERS

    There is currently one shelter open in Orange County, operated by American Red Cross and Salvation Army. This shelter is located at the South Econ Recreation Center, as well as pet-friendly and handicapped accessible.
     
    For information about Orange County shelters, visit ocfl.net/shelters.

    ANIMAL SERVICES

    During the storm, pets can easily get separated from their families. Orange County Animal Services has a Lost and Found Pet Forum where people can report if they’ve found or lost a pet.

    More information at  ocnetpets.com

    10/1/22 Orange County Hurricane Ian News Briefing #8

    Rescue Efforts

    Orange County is in the second day of rescue, recovery, and assessment since Tropical Storm Ian left the County. Orange County Fire Rescue crews have performed more than 1,700 rescues since the storm began. Many of these rescues were in life-threatening situations with submerged cars, raging waters, and flooded homes. 

    We are extremely grateful for the bravery of these first responders by putting themselves at risk in these dangerous situations. 

    FEMA Declaration

    Orange County was added to the Federal Emergency Management Agency (FEMA) disaster assistance for Florida. This authorizes FEMA to provide individual assistance for residents of Orange County. 

    For assistance, residents can visit www.disasterassistance.gov or call 1-800-621-3362. For TTY (Text Telephone) call 1-800-462-7585. 

    Shelters

    Orange County shelters are still assisting residents, with more people arriving overnight. There are currently 200 people staying in 4 different shelters. This afternoon those people will be bussed to the Renaissance Community Center on Econlockhatchee Trail which will be operated by the American Red Cross in concert with the Salvation Army. 

    Water and Food Distribution

    Orange County Community and Family Services are working with community support centers and volunteers to provide food and water distribution stations in the hardest hit areas of the County. The distribution locations will focus on the flood-stricken areas to assist residents in this difficult time.

    Power Outages

    The local power companies have been working around the clock to restore electricity to homes and businesses. As of this morning, OUC is reporting just under 7,000 customers without power and anticipate restoration by midnight tonight. Duke Energy has 65,000 customers without power and expects restoration by midnight Sunday night. Both companies state there may be a few homes that have heavy flooding that may take longer to restore as they make damage assessments.

    TROPICAL STORM IAN UPDATE | 10 AM | 9/30/22

    Watch the conference on the YouTube Video Stream or on Vimeo. For emergency updates, visit ocfl.net/Ian.

    EMERGENCY DECLARATION

    Orange County has been added to the Federal Emergency Management Agency (FEMA) disaster declaration for Florida. This authorizes FEMA to provide individual assistance for residents of Orange County. It also provides 100 percent federal funding for debris removal and emergency, life-saving measures for 30 days.

    For more information on FEMA reimbursement for residents please visitdisasterassistance.gov.

    Public safety partners continue to assess locations for recovery, evacuation and resident assistance.

    POWER OUTAGES

    Electricity provider updates are applicable as of 10 a.m. this morning:

    • Duke Energy: Approximately 35 percent of customers are without power. More than 130,000 customers have had their power restored. The current estimated time of restoration for 90 percent of Duke customers in Orange County is no later than 11:59 p.m., Sunday, October 2, 2022. For more information visit Duke Energy.

    9/28/22 - Orange County provides hurricane and storm shelters as part of its comprehensive response to help individuals, families and communities respond to and recover from disasters. For registration and information on Special Needs Shelters, please call 311.

    HURRICANE SHELTERS

    NameLocationOpening TimeMore Info

    Apopka High School

    555 Martin St. Apopka, FL 32712

    Wed., Sept. 28 at 8 a.m.

    Pet Friendly

    Ocoee High School

    1925 Ocoee Crown Point Pkwy.  Ocoee, FL 34761

    Wed., Sept. 28 at 9 a.m.

    No Pets

    Dr. Phillips High School

    6500 Turkey Lake Rd. Orlando, FL 32819

    Wed., Sept. 28 at 9 a.m.

    No Pets

    Memorial Middle School

    2220 29th St. Orlando, FL 32805

    Wed., Sept. 28 at 1 p.m.

    Pet Friendly

    Timber Creek High School

    1001 Avalon Park Blvd.  Orlando, FL 32828

    Wed., Sept. 28 at 9 a.m.

    No Pets

    Orange County will be opening general population shelters for Central Floridians who have been evacuated from their homes, for those who live in low-lying areas, and for others seeking shelter from the storm. Shelters are alcohol, drug and weapon free. Individuals should come prepared with supplies. ID cards are not required to enter shelters.

    • 9/26/22 - 5 p.m.: Orange County Office of Emergency Management will go to Level 1 activation Tuesday, September 27 at 8 a.m. On Wednesday, September 28, the Orange County OEM will be locked down to ride out the storm.
    • Orange County Public Schools will be closed on Wednesday and Thursday, September 28 and 29.  
    • Shelter locations: (Closest to Ocoee)
      • Ocoee High School (Wednesday, September 28)
      • Apopka High School (Pet Friendly)
      • Olympia High School (Persons with special needs)
    • For more shelter locations, visit http://www.ocfl.net/EmergencySafety/Shelters.aspx#.YzLu-nbMKUk.
    • Mobile home occupants are highly recommended to evacuate, but it is not mandatory.
    • Orange County Hurricane Safety Guide
    • 9/26/22: Orange County Office of Emergency Management continues to monitor the shifting track of Hurricane Ian and its impact to Orange County. As of 11 a.m. this morning, a Tropical Storm Watch is in effect for Orange County. Heavy rainfall and winds estimated at 39-73 mph are expected for later this week. For more information visit the National Weather Services. To prepare for storm conditions, Orange County Public Works has been working to mitigate the potential for flooding throughout the community by lowering the water levels in lake and other water bodies. By Tuesday evening, residents are asked to make sure homes are prepared and loose items are clear from outside homes. Additionally, residents should have essential supplies and an emergency preparedness plan for their family and pets. For more preparedness information, visit ocfl.net/storm or ready.gov. Residents who require a Special Needs/Medical Shelter are urged to contact Orange County by dialing 3-1-1 or 407-836-3111 to ensure that they have the necessary access to resources and transportation before a storm arrives. Individuals who are deaf or hard of hearing can start a chat online by visiting ocfl.net/311.

    State of Florida

    Power

    • Duke Energy outage map
    • How to report outages to Duke Energy:
      • By calling the outage reporting number at (800) 228-8485.
      • Visiting duke-energy.com on a desktop computer or mobile device.
      • Texting OUT to 57801 (standard text and data charges may apply).
      • Using the Duke Energy mobile app – Download the Duke Energy App from a smartphone via Apple Store or Google Play.

    Weather Resources

    Emergency Management